Privacy Policy

By signing up for RingMoney’s services, or providing us with your personal information for any other purpose, you agree to the terms of this Privacy Policy.

This policy will help you understand:

The types of information we collect from you
The purpose for which the information is collected
How the information is used
The intended recipients of such information
How the information is protected

If you would like more details, please contact us at hello@ringmoney.in

For the purposes of this policy, “personal information” means any information that can be used to identify you personally.

For the purposes of the Digital Personal Data Protection Act, 2023, Dakah Global Private Limited, operating under the brand name RingMoney, acts as the Data Fiduciary in relation to the personal data processed through its Services, where applicable under the Act.

1. Using RingMoney as a Visitor

If you are a first-time visitor to RingMoney:

We don’t know who you are.
We collect technical data about your interaction with our website or app. This includes pages visited, time spent, IP address, device details (operating system, browser, hardware settings, crash reports), referral URLs, and cookies that may uniquely identify your browser or mobile application.
We use this data to analyse how you use our website/app and to improve the services we provide.

2. Using RingMoney as a Registered User

If you have provided us with your email address, phone number, or any other information:

You are a registered user of RingMoney.
You may be asked to provide additional details (such as PAN, KYC documents, bank details) to use certain features of our Services.
You have the choice to log in through social media accounts (e.g., Google, Facebook) if enabled in the future. If you choose this option, RingMoney will only access limited information such as your name and email address.
We collect technical data about your interaction with the Services.

We use all collected data to:

Respond to your queries about the Services.
Deliver notices, alerts, or communications relevant to your use of the Services.
Offer you other products or services that we believe may be of interest to you (with an option to opt-out).
Aggregate anonymised user information for market research, product development, troubleshooting, user behaviour analysis, marketing, and promotions.
Enforce our Terms of Use and this Privacy Policy.

3. How We Use Your Data

Your email and phone number are used to send you updates regarding your investments and services.
You can select communication preferences in your account settings.
We may use your information to verify your identity if you contact us for support.
We use secure, cloud-based service providers for functions like database hosting, customer support, and analytics. These partners are contractually bound to maintain the same level of data protection as required by law.

We collect and use personal information only for specified purposes relevant to providing our Services, meeting applicable legal and regulatory requirements, maintaining security, and improving our products and services.

4. Permitted Disclosures

RingMoney takes reasonable steps to prevent unauthorized disclosure of your personal information. However, disclosures may occur in the following cases:

Regulatory Compliances – We may share your information with regulatory, judicial, or administrative authorities to comply with legal requirements.
With Your Consent – If you choose to use services integrated with our platform (e.g., payment gateways, KYC providers), we will share information with them only with your prior consent.
Provision of Services – We may share your data with our authorised vendors and service providers as required for providing the Services. These vendors are bound by the same data security practices and are subject to penalties for breaches.

5. Access to Your Information

RingMoney respects your rights regarding the personal data we process. Subject to applicable laws and requirements, you may request information about your personal data held by us and may request correction of inaccurate or incomplete information.

Where applicable, you may also request the erasure of your personal data. However, certain information may need to be retained where required for legal, regulatory, security, accounting, tax or other legitimate requirements.

Where we process your personal data based on your consent, you may withdraw that consent in accordance with applicable law. Withdrawal of consent may affect our ability to provide certain services or features where the relevant processing is necessary for those services or where another legal requirement permits or requires us to continue processing the information.

Privacy and Data-Related Grievances

For requests, questions or concerns regarding your personal data or privacy, please contact:

Mr. Saurabh Bansal
Designation: Compliance Officer
Email: hello@ringmoney.in
Phone: +91 88268 90775
Address: RingMoney, Business Plus, 12th Floor, Tower A, Vatika Mindscapes, Sector 27D, Faridabad, Haryana – 121003.

6. Security Practices and Procedures

RingMoney follows industry best practices for protecting your data.
Your data is encrypted during transfer and storage using secure methods.
The biggest risk to your data privacy is unauthorised access to your personal device. Please keep your password safe and confidential.
If you suspect a breach of your account, change your password immediately and contact us for assistance.

7. Children's Personal Data

RingMoney’s Services are intended for individuals who are legally eligible to invest in mutual funds. We do not knowingly collect or process personal data of children in connection with services that are not intended for them.

Where processing of a child’s personal data is permitted or required under applicable law, RingMoney will follow the applicable requirements relating to parental or lawful guardian consent and the processing of children’s personal data.

8. How Your Information is Transmitted

Your data is transmitted between your device and our servers using HTTPS encryption (shown as a padlock icon in your browser).

9. Our Legal Obligation to You

RingMoney is committed to protecting personal data in accordance with applicable Indian data protection and privacy laws.

RingMoney recognises and complies with the applicable requirements of the Digital Personal Data Protection Act, 2023 (DPDP Act) relating to the processing and protection of digital personal data.

RingMoney also complies with applicable provisions of the Information Technology Act, 2000, including Section 43A and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable.

We process personal information for specified purposes connected with providing our Services, meeting applicable legal and regulatory requirements, maintaining security, and other purposes described in this Privacy Policy.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our Services, applicable laws, regulations, or our privacy practices.

We may update this Privacy Policy periodically. You are encouraged to review this page regularly for any changes. If you disagree with an updated policy, you may discontinue using our Services or contact us for clarification.

11. Google Mandated Disclosure (if applicable)

If you authorise Google to fetch your electronic Consolidated Account Statement (e-CAS) from your email and share it with RingMoney, then the following disclosure applies:

“RingMoney’s use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”